UK SMART Recovery (UKSR) Community Forum

Terms and Conditions

Your use of this site

Information and advice posted or privately messaged by users of UKSR Community Forum must never be used in place of the advice of a health professional.

To register with UKSR Community Forum you must provide a unique username. You may only register once. Anyone found to have registered twice will be excluded from using the forum. Do not use your full name but choose something which protects your anonymity.

You must not impersonate anyone else, including, but not limited to, any UK SMART Recovery employee, or falsely state or suggest that you have an affiliation with a person or association.

Your username should be appropriate. We reserve the right to suspend or change usernames which are abusive, vulgar or obscene.

We advise that you do not post any personal details on UKSR Community Forum. You must not post phone numbers or a third party’s personal details. You should not use your full name as your username nor post your full name anywhere on the forum. This is to help protect you and others from intrusive contact from third parties you may not know.

We advise caution if you want to meet another forum user. If you do choose to meet another forum user you do so at your own risk and should take common sense precautions.

You may complain to us about any post or a private message from another forum user and this will be investigated (see complaints section below).

If you choose to use the private message function, you do so at your own risk and should take common sense precautions. Only accept a friend request if you are happy to be contacted privately

Posting of confidential information on the forum is prohibited. If you think that your message may include confidential information then do not post it.

Advertisements, direct selling, chain letters, pyramid schemes, and requests for money are prohibited.

You are responsible for the content of any messages that you post on the forum or privately message.

You must not upload, post, transmit, or make available, any material that contains viruses or any other computer code, programs or files designed to destroy, interrupt, or limit the functionality of any computer software or hardware or telecommunications equipment.

Please check that you have posted in the right place.

You are responsible for keeping the details of your password and account confidential and are fully responsible for all postings and private messages that come from your password or account

If you want to post a request for help with a study or research project, please email us first. We will deal with all requests on a case by case basis. Private petitions are not permitted on the forum.

Respect for others

Postings and private messages must not contain any material that is abusive, vulgar, obscene, hateful, fraudulent, unlawful, threatening or defamatory towards any person whether a user on the forum or not.

Do not post or private message any material which may be discriminatory or cause offence on the grounds of an individual’s sex, race, religion or belief, ethnic or national origin, sexual orientation, age, marital status, disability or working status.

You may not use UK SR Community forum to post or private message any material or links to any material which is knowingly false and/or defamatory, inaccurate, abusive, harassing, obscene, profane, threatening or otherwise in violation of the law.

You must not post or private message any link or any material that contains any information about any person under the age of 18.

Please do not attack someone for having an opinion that differs from your own; if you disagree with someone, please express yourself respectfully.

Remember that the UKSR Community Forum is a public forum and your comments may stay on-line for a long time. Try to make sure you cannot be misunderstood.

Copyright and third party rights

You agree that you will not use the UKSR Community Forum to post or private message any copyright material or intellectual property that is not your own without the express permission of the copyright or intellectual property holder.

You may add links to internal or external sites within your post or private message but you agree to remain responsible for any links you add. We reserve the right to remove any links on the public forum that we consider inappropriate.

If you upload or post any links to photos you must ensure you have the permission of person who owns the photos and the people who are in the photos.

Restricting access

Provided you stick to these common sense rules you may continue to access UKSR Community Forum.

We reserve the right to restrict access to UKSR Community Forum for any user.

We reserve the right to remove any post without prior contact with the author.

If you are responsible for any breach of these terms and conditions it will not be an excuse to say that you did not read the terms and conditions.

As a last resort we may issue a ban (either temporary or permanent) if it becomes evident that you unwilling to keep to these terms and conditions. This will only occur if we feel it is necessary to protect others or the integrity of the forum.

Your promise to us

You agree to indemnify and hold harmless UKSR Community Forum from and against.

  1. i) Any claim, liability, cost, damage or loss we may incur (including, without limitation legal costs) as a result of any material you post on our forum or privately message to another UKSR Community Forum user.
  2. ii) Any violation by you of your obligations under these terms and conditions.


If you wish to make a complaint regarding a post or private message (i.e. that you think it is objectionable or in breach these terms and conditions) then please contact us using the ‘report this post’ button which is on every forum post or the ‘report’ button in which appears above every private message. You can also contact us by going to the Contact a moderator web form.

If a complaint is made against you as a result of any material you post or private message, we reserve the right to suspend your account and only reinstate it if the complaint is resolved.

We reserve the right to view in its entirety any private conversation which has been reported to a moderator for a breach of the terms and conditions via the report button

Privacy Policy

When you register we collect your username, email address, password (encrypted) and IP address. Your Geo-IP address is logged by us so that we can prevent any spam, fraud or abuse of our Site. UKSR Community Forum asks you to provide your email address so that we may contact you about administrative issues and changes to the forum.  With your consent, we may also use your email address to send you information about our work.

You can choose to opt-out of receiving emails from UKSR Community Forum at any time by logging in to your account and going to your ‘Account Settings’ where you can manage your notification preferences.

Posts to the forum are anonymous but are likely to contain sensitive information.  We advise users to be careful not to post information which would allow them to be identified.

UKSR Community Forum will only share your details in exceptional circumstances or where legally required, for example where a child reports abuse, or someone reports serious self-harm or a serious intention of harming someone else.

For more information on how we are protecting your data, you can read UK SMART Recovery privacy policy in full.


We reserve the right to change these Terms and Conditions at any time. If you are uncertain about anything in these Terms and Conditions, please contact us by going to the Help Using Our Forum topic area, or contact a moderator using our web form. Alternatively you can write to us at UK SMART Recovery, Dresden House, The Strand, Stoke on Trent, ST3 2QH This website is intended for people based within the United Kingdom. We cannot guarantee that the site or the contents of the site complies with the requirements of, or is appropriate for use in, other countries. We will try to ensure UKSR Community Forum availability, but shall not be liable if for any reason UKSR Community Forum is unavailable for any period..


Opinions posted or private messaged on UKSR Community Forum are those of the individual and in no way represent the view of UK SMART Recovery. We reserve the right to delete any message for any reason whatsoever at our sole discretion.